evaluating a situation
Recently, we received a call from students in Italy.
They had seen an advertisement for one of the apartments we have for rent and told us they were extremely interested in it.
In fact, they were so interested that they wanted to rent it without seeing it in person. Why?
They were in quite some distress. They had already found an apartment they liked, the rental contract had been signed, and the deposit had been paid.
Then, two weeks before moving in, the real estate agent simply canceled the contract, leaving them empty-handed. They decided to cut their losses and find something else as quickly as possible.
This situation is obviously very unfortunate for the tenants. You can handle this in different ways. You could say, “Where there’s smoke, there’s fire.”
The agent or landlord probably chose other tenants with a better profile. But does that make these tenants less valuable?
Quite the opposite. We saw it as an opportunity.
Because, if the documents and background are in order, these are actually the most motivated tenants to have in your apartment. And that’s exactly how it turned out.
Would you like to know more about our approach? How we build long-term relationships with our customers in this market while dealing with lack of trust and opportunistic real estate agents?
